Shipping Policy – Pakistan

Khumar Herbal delivers orders across Pakistan to locations supported by our courier partners.

Delivery charges and time

  • Standard delivery: Free across Pakistan.
  • Estimated delivery: 2–5 working days after dispatch. Remote locations, public holidays, severe weather, security conditions, or courier delays may take longer.
  • Order processing: Orders are normally confirmed and prepared for dispatch within 1–2 business days.
  • Please provide your complete address, a nearby landmark where useful, and an active phone number so the courier can contact you.
  • Cash on Delivery (COD): Available for eligible orders and locations where displayed at checkout.

Damaged, leaking, missing, or incorrect parcel

Before opening the sealed package, record one clear and continuous parcel-opening video showing the shipping label, sealed parcel, and complete opening process. This helps us verify damaged, leaking, missing, or incorrect-item claims.

Please contact Khumar Herbal within 7 days with your order number, parcel-opening video, and clear photographs so the claim can be reviewed.

For order support, email khumarherbal@gmail.com or use our Contact page.