Contact information

CONTACT INFORMATION

Khumar Herbal is committed to providing clear and accessible customer support.

BUSINESS DETAILS

Business Name: Khumar Herbal
Website: https://khumarherbal.com
Country: Pakistan
Customer Support Email: khumarherbal@gmail.com

HOW TO CONTACT US

Customers can contact us through:

  • Email: khumarherbal@gmail.com

  • The Contact page available on khumarherbal.com

  • The official WhatsApp support button displayed on our website

ORDER SUPPORT

For assistance regarding an order, please provide:

  • Your full name

  • Order number

  • Phone number used when placing the order

  • A brief description of the issue

For damaged, leaking, missing, or incorrect orders, please also provide clear photographs and a continuous parcel-opening video.

RESPONSE TIME

We aim to respond to customer-support enquiries within 1–2 business days. Response times may be longer during public holidays or high-demand periods.

RETURNS AND REFUNDS

Return and refund requests are handled according to our published Return and Refund Policy:

https://khumarherbal.com/policies/refund-policy

PRIVACY

Please do not send passwords, card PINs, verification codes, or other sensitive financial information through email, social media, or WhatsApp. Khumar Herbal will never request your account password or card PIN.